Client Management

Organize Every Client,
Project, and Deliverable

Each client gets a dedicated workspace. Track time, manage tasks, document requirements, and generate invoices. Never lose track of client work again.

ProjectsTime TrackingKnowledge BaseAccounts

Client Work in Chaos

Client projects scattered across different tools
Hard to find client-specific requirements and preferences
Time tracking not linked to specific clients
Billing requires pulling data from multiple sources
Team members don't know client history
No central view of all client engagements

Client Organization That Works

Client Projects

Each client has dedicated projects. All work lives in one place.

Projects with client linking

Client Time Tracking

Time logged to client projects aggregates for billing.

TimeEntry per project/client

Client Documentation

Store brand guidelines, contacts, preferences in the Hub.

Hub pages with client context

Client Billing

Generate invoices from tracked time per client.

Accounts with client association

Multi-Project Clients

Retainer clients with multiple projects? All organized under one client.

Multiple projects per client

Client Reports

Time and billing reports filtered by client.

Reports with client grouping

Managing Client Relationships

1

Client Onboarding

Create client profile. Set up their first project. Document requirements in Hub.

Uses: Projects
2

Ongoing Work

Track time to client projects. Tasks flow through boards. Team sees client context.

Uses: Time Tracking
3

Monthly Billing

Run time report for client. Generate invoice from tracked hours.

Uses: Accounts
4

Relationship Growth

Add new projects as engagement grows. History is preserved.

Uses: Projects

Accounting Firm Client Portal

Emma, Accounting Firm Partner
The Challenge

Emma's firm had 50 recurring clients. Each had different billing arrangements, preferences, and document requirements scattered across email, Dropbox, and memory.

The Solution

Asrify organizes each client with projects for engagements (tax, audit, advisory). Hub documents preferences. Time tracks to projects. Monthly billing pulls from logged time.

The Outcome

Client history is accessible to any team member. Onboarding new staff went from weeks to days. Billing accuracy improved significantly.

"We finally know everything about every client in one place."
Deep Dive

Building Lasting Client Relationships

Client lifetime value in professional services depends more on retention than acquisition. Acquiring a new client typically costs five to seven times more than retaining an existing one. Yet many firms invest heavily in business development while neglecting the systems that enable consistent service delivery and relationship management. The paradox is that the best business development is excellent client work.

Institutional knowledge loss is the hidden cost of employee turnover. When an account manager leaves, their understanding of client preferences, historical decisions, and relationship dynamics often leaves with them. Documented client information—not just project files but context about how clients like to communicate, their internal politics, and past friction points—transforms individual relationships into organizational assets that survive personnel changes.

Frequently Asked Questions

Yes. Create as many projects as needed under each client. Retainer clients often have ongoing projects for different services.

Time entries link to projects, which link to clients. Run reports grouped by client to see all time for that relationship.

Hub pages can be shared with clients for documentation. Internal time tracking and finances remain private.

Set billing rates per client or project. Generate invoices from tracked time. Export or send directly.

Organize Your Client Work

Stop losing client context. Asrify keeps all client work organized and accessible.